Reviews of Helton's Service Company
5(Based on 19 rated reviews)
23-May-2025
Product or service reviewed: Fixed Heating Issues, Fixed Vent motor for proper AC Circulation, Seasonal Tune ups
Helton's is the most reliable and knowledgeable company in Nashville... I will never use another company again. I had 2 different large name brand companies spend hours at my house trying to resolve issues and sell me an entirely new HVAC system... I am a Nashville Native and my family has used Helton's for decades. After 1 visit they were able to diagnose the problem and only cost me a FRACTION of the cost that other companies were suggesting. Now with a spring tune up - Tyler was able to identify a small airflow problem that I have been dealing with - again something else that no other company was able to diagnose after many house visits! They are simply the best and I cannot recommend them enough!!!
20-May-2025
Product or service reviewed: Service
Thank goodness for a great very fast response for my AC unit last week. I had no AC last week on a Friday (imagine the nerve of me to need service on a friday) and contacted several high ranked companies which all said nope not until Monday. But they were happy to send someone out for a service fee but no work until the following Monday. HELTONS saved the day and were here within a few hours. Thank you Heltons. Oh btw their pricing was very very reasonable. I will only use Heltons in the future.
Richard Addison
NOLENSVILLE
14-Mar-2025
Product or service reviewed: HVAC unit install & services
I cant say enough good things about this company. They come out when we call and are very interested in solving any problems. We have used them for years. They recently installed a new system for us and its great. Tyler went through the house checking and correcting all vents to make heat & air consistent throughout the house. He was so respectful & professional and answered all of my questions. David is great and has always done a great job for us and solved any problems weve had. Very happy with their service!
25-Sep-2024
Product or service reviewed: Water Heater Replacement
I just wanted to extend a warm and grateful THANK YOU to David and Tyler of Helton's Service Company, out of Nolensville, for their quick response, professionalism, and courtesy! My water heater died over the weekend, and I had a flood in my garage. I called them on Monday, and Helton's came out as soon as I called. Tyler told me that he could replace it that day if I wanted to go with a regular one. But I had already decided that when this water heater died I was going to have a tankless one installed. It took them an additional day to get the specific one that I wanted, but they were out here this morning, got the new one installed, took away the old one, and I now have water again! The whole job took them about four hours. I can't say enough nice things about how they handled this for me. They also service my HVAC every year. Great Company! Great people!
Carolann Rivera
Nashville, TN
06-Sep-2024
Product or service reviewed: my sister who lives in murfreesboro had a.c. problem
Excellent! great service and very professional, the owner insisted on coming out the day we called even though we said we could wait. a.c. was fixed quickly. thank you Heltons!
Jack Douglass Maye
portland
31-May-2024
Product or service reviewed: AC/Heat replacement unit
Heltons Service company came out to replace an HVAC unit of mine and did an amazing job. They were out same week to do the work and were done on the same day. All the techs were police, friendly and knowledgeable. I enjoyed every step of the process and will use them again for any future work. I would highly recommended Helton Service to anyone looking for any type of HVAC work.
William Richardson
Franklin
19-Apr-2024
Product or service reviewed: Ac Repair and Service and Installation of wallmount Mitsubishi unit
Technician: Tyler and David
Helton's is one of the best companies I have worked with. From Wendy in the office to the staff that has come to do repairs and maitenance on my ac unit, cleaning my dryer vents and most recently installation of wall unit for my home. Everyone is professional, courteous, fair and will update you on time and cost of any repairs or services. I highly recommend them over any company especially Hiller! They go above and beyond serving their customers.
19-Mar-2024
Product or service reviewed: Furnace
Yesterday I woke up to a very cold house. The furnace had died overnight. I reached out to David Helton and his team and they had a new furnace installed and working smoothly by the end of the day, and before it went down below freezing last night, so I was very grateful and very impressed. They go the extra mile. Very professional, personable and fair.
Catherine Olim
Brentwood, TN
12-May-2023
Product or service reviewed: HVAC Repairs
As a 'work-from-home' person with an office above the often hot garage and relying on a properly functioning upstairs split-system unit, I was very happy with the prompt and friendly service Helton's provided to me. I didn't know the unit had quit working until after the 5:00 o'clock hour when most HVAC companies don't answer the phone. However, Wendy answered and was able to get me scheduled the next day. The owner himself, David Helton, came out and identified the probable cause and since it was late in the day had his son, Tyler, come out early the next day to replace the faulty part. If you're looking for a reliable company and want to help promote small family businesses you can't go wrong with this company. I'll be recommending them to all my friends and family.
01-Dec-2022
Product or service reviewed: Replaced Blower
Exceptional service from Tyler. He assessed the problem quickly and new what needed to be fixed. Temps were going to dip down below freezing at night so David and a crew came over that evening to finish the job. Fixed the issue and I had heat in 30 minutes. I appreciate the friendly customer service and expertise. You can depend on Helton HVAC to bring top notch service to your home or business. Thanks fellas
13-May-2022
Product or service reviewed: AC
Incredible! Fast, friendly and experienced service! You should call no one other than Helton for and job.
06-Jan-2022
Product or service reviewed: New HVAC system purchase & install
I waited a month after installation of our new unit before giving this review. Now that we've been through 2 snows I can not only say the new unit works & is AWESOME, but that the service Helton provided us was great w/an extremely fair purchase price of the new unit & service. David, his son Tyler & crew all were very nice & pleasant folks to be around. Thanks again, J Christie
30-Nov-2021
Product or service reviewed: Heater Install
Did a great job at a fair price. Very professional service delivery.
18-Feb-2021
David and his son went out of their way in frigid temperatures and an ice storm to get our heating unit fixed! Very professional and friendly guys! Thank you so much for getting a new motor in our unit so quickly! You guys are great!
11-Feb-2021
Product or service reviewed: Heat pump
Tyler and David are on top of it! Response was prompt and service was friendly and competent. Highly recommend Helton’s Service Company.
Vanessa Phipps
Old Hickory
20-Nov-2020
Product or service reviewed: Heat pump
David, his Son, and crew are top notch people! Very professional! They were at my house just a couple of hours after I called. Would highly recommend!
20-Oct-2020
david gave me excellent service... nice to deal with local folks that respect your needs and go past customer service.... he gets a 10 out 5 stars
wesley padilla
college grove
02-Jun-2020
Product or service reviewed: Themostat Issues
The owner David came out and serviced my issue. I told him the problem we were having over the last few days. He only needed a few minutes to find the problem. He was really nice and very pleasant. This was the first time I had dealt with his company and I would recommend them to anyone. I will definitely use his company again.
08-Nov-2019
Product or service reviewed: NO-HEAT service call.
From the initial call with Wendy the Service Coordinator it was a very good experience. David Helton did the service call within hours, cleaned a dirty flame sensor and I was back running. This was great responsiveness and integrity on his part and Wendy was so nice to work with. I'm switching to Helton Service for my HVAC preventive maintenance and look forward to working with them!
