Reviews

At Helton's Service Company we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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Reviews of Helton's Service Company

5

(Based on 12 rated reviews)

19-Mar-2024

Product or service reviewed: Furnace

Yesterday I woke up to a very cold house. The furnace had died overnight. I reached out to David Helton and his team and they had a new furnace installed and working smoothly by the end of the day, and before it went down below freezing last night, so I was very grateful and very impressed. They go the extra mile. Very professional, personable and fair.

Catherine Olim
Brentwood, TN

12-May-2023

Product or service reviewed: HVAC Repairs

As a 'work-from-home' person with an office above the often hot garage and relying on a properly functioning upstairs split-system unit, I was very happy with the prompt and friendly service Helton's provided to me. I didn't know the unit had quit working until after the 5:00 o'clock hour when most HVAC companies don't answer the phone. However, Wendy answered and was able to get me scheduled the next day. The owner himself, David Helton, came out and identified the probable cause and since it was late in the day had his son, Tyler, come out early the next day to replace the faulty part. If you're looking for a reliable company and want to help promote small family businesses you can't go wrong with this company. I'll be recommending them to all my friends and family.

Doug
Mount Juliet, TN.

01-Dec-2022

Product or service reviewed: Replaced Blower

Exceptional service from Tyler. He assessed the problem quickly and new what needed to be fixed. Temps were going to dip down below freezing at night so David and a crew came over that evening to finish the job. Fixed the issue and I had heat in 30 minutes. I appreciate the friendly customer service and expertise. You can depend on Helton HVAC to bring top notch service to your home or business. Thanks fellas

David Augenti
Franklin

13-May-2022

Product or service reviewed: AC

Incredible!Fast, friendly and experienced service!You should call no one other than Helton for and job.

Camille Jacky
Nashville

06-Jan-2022

Product or service reviewed: New HVAC system purchase & install

I waited a month after installation of our new unit before giving this review. Now that we've been through 2 snows I can not only say the new unit works & is AWESOME, but that the service Helton provided us was great w/an extremely fair purchase price of the new unit & service. David, his son Tyler & crew all were very nice & pleasant folks to be around. Thanks again, J Christie

James Christie
NASHVILLE

30-Nov-2021

Product or service reviewed: Heater Install

Did a great job at a fair price. Very professional service delivery.

Dan
Nolensville , TN

18-Feb-2021

David and his son went out of their way in frigid temperatures and an ice storm to get our heating unit fixed! Very professional and friendly guys! Thank you so much for getting a new motor in our unit so quickly! You guys are great!

Sam Hurst
Mt Juliet TN

11-Feb-2021

Product or service reviewed: Heat pump

Tyler and David are on top of it! Response was prompt and service was friendly and competent. Highly recommend Helton’s Service Company.

Vanessa Phipps
Old Hickory

20-Nov-2020

Product or service reviewed: Heat pump

David, his Son, and crew are top notch people! Very professional! They were at my house just a couple of hours after I called. Would highly recommend!

Neal
Hermitage Tn

20-Oct-2020

david gave me excellent service... nice to deal with local folks that respect your needs and go past customer service.... he gets a 10 out 5 stars

wesley padilla
college grove

02-Jun-2020

Product or service reviewed: Themostat Issues

The owner David came out and serviced my issue. I told him the problem we were having over the last few days. He only needed a few minutes to find the problem. He was really nice and very pleasant. This was the first time I had dealt with his company and I would recommend them to anyone. I will definitely use his company again.

Kevin
Antioch, TN

08-Nov-2019

Product or service reviewed: NO-HEAT service call.

From the initial call with Wendy the Service Coordinator it was a very good experience. David Helton did the service call within hours, cleaned a dirty flame sensor and I was back running. This was great responsiveness and integrity on his part and Wendy was so nice to work with. I'm switching to Helton Service for my HVAC preventive maintenance and look forward to working with them!

Ed Paulich
Brentwood TN